We explain what feedback is, its meaning and what positive feedback consists of. Also, what is negative feedback and examples.
What is thefeedback?
The termfeedback comes from English and is equivalent to the wordfeedback. It is usually used as synonymous response, reaction or return, wanting to allude to the opinion, evaluation or criticism that an interlocutor gives us in the face of a stimulus on our part.
In the theory of communication, feedback constitutes an important part that guarantees the continuity of the communicative process, since it alternates the emitter and the receiver, allowing each one to occupy the opposite position. This also applies to other types of communication, such as electronic or computerized.
At the same time, it is known asfeedback auditory oreffectLarsen to an auditory phenomenon that occurs when there is direct feedback between an audio input (such as a microphone) and an output of the same signal (such as a speaker).
The effect produced has a frequency such that it is perceived by our ears as an annoying and often painful ringing, depending on the level of volume employee. This is because the sound signal is magnified, broadcast, picked up, magnified again, and so on.
Another use of the termfeedback has to do with certain methods control systems, in which the result obtained by a process is reintroduced to the system, either as a way to evaluate the result, optimize its behavior or to make modifications.
Positive feedback
In communicative terms, it speaks offeedback positive when the interlocutors of a communication (an exhibition, a demonstration, a presentation, etc.) provide a feedback that contributes to the improvement of the process or even provides possible solutions for its optimization.
On the other hand, in more technical terms (of systems), we speak of positive feedback when the feedback of a system makes it grow or evolve towards new states of equilibrium.
Negative feedback
While what is positive and negative often depends on your point of view, it is often thought of asfeedback Negative in the communication to the disapproving comments or sterile criticisms, that is to say, to the rejection of the interlocutors towards the exposed thing.
From a technical point of view, on the other hand, thefeedback Negative is the one that pushes the system towards a punctual equilibrium, that is, one that is conservative or that regulates the actions, counteracts the possible growth. Depending on the occasions, negative feedback can be just as or more desirable than positive.
Feedback examples
Some possible examples of feedback are:
- In the management of companies. When a department of the organization exposes to others your performance, your plans for the future or your indexes of productivity, the public can offer them positive or negative feedback according to their performance evaluation or the plans offered during the exhibition.
- In the Verbal communication. When two people are talking on the phone and there is some kind of interference or noise, one of them can ask the other if they hear it, and the other answer yes; then they will have feedback in such a way that they can initiate fluent communication.
- In the social networks. One of the great virtues of these new technologies 2.0 in Internet, is the possibility that each action taken by the business (a promotion, a design change, a call, etc.) your users The target audience has an opinion, agrees or disagrees, and provides valuable feedback to the company to find out whether or not it makes the right decisions.