- What is public management?
- New Public Management (NGP)
- Importance of public management
- Examples of public management
We explain what public management is and what New Public Management is. Also, why it is important and examples of public management.
What is public management?
When we talk about public management or public administration We refer to the implementation of government policies, that is, the application of the resources of the Condition with the objective to promote developing and the welfare state in its population. Public management is also called a university degree that trains professionals in the theories, tools and practices that concern public policies of a nation.
Yes OK management Public administration and public administration are not 100% equivalent concepts, to a large extent they can be used as synonyms. Their difference is that the first term refers to the knowledge and conceptualization, while the other generally applies to the practical and real aspect of the same. But in both cases it is about how to manage the state's resources.
The study of public management also aspires to build methods of improvement of the public, that allow to eliminate the norms that hinder the economic and social life, to improve those that are necessary and to replace the obsolete ones with more up-to-date versions. All this in favor of building more efficient public administration models, less prone to corruption and more democratic.
New Public Management (NGP)
Towards the end of the 20th century, certain sectors of the political and economic life of developed countries proposed the need to radically and profoundly rethink the way in which we conceive the Government and the State in the West, thus proposing their debureaucratization and the revision of the functioning of everything. the public and the subsidized, founding in the 1990s what was called the New Public Management (NGP).
This radical critique of the public, led by authors such as Ferlie, Mönks and Bolgiani, proposed four models of development for the public:
- Efficiency model. Based on contracts state benefits, focuses on the productive performance of the public.
- Downsizing and decentralization model of the State. It proposes the reduction of the structures of the public and the radical decentralization of the responsibilities administrative offices of the State.
- Model of the search for excellence. Whose idea of the State is the promoter of a culture of leadership Y learning favorable to national production processes.
- Public service orientation model. The State must be governed by a model of excellence in the provision of services to the public, guaranteeing customer satisfaction.
Importance of public management
Thinking public policies allows people to build their own development alternatives.
Public management is essential for the construction of more just, equitable and happy societies. Largely because the role of the State, the source of eternal debates between those who prefer minimal participation (liberals) and those who opt for full participation (interventionists) in economic and daily affairs, requires responsible, fair and democratic planning, which ensures always for gradual improvement and fairer rules of life. Thinking about public policies allows people to build their own development alternatives based on their particularities as a nation.
Examples of public management
It is easy to exemplify public management in the processes of change of governmentAs outgoing authorities and newcomers tend to implement different policies. Thus, for example, the Brazilian government of the State of Bahia implemented in 1995 a customer service citizen that implemented a Center of federal, provincial and national agencies offering their services to the public in a comfortable and easy way. These SAC Centers (Citizen Attention Service) were distributed in the neighborhoods and had public service departments with photocopying, photographing, etc. services. All in favor of facilitating the procedures for the citizen.
Another case worth mentioning was the implementation of transport cards via Internet in the Government of the Community of Madrid, in Spain. This new service, launched in 1998, significantly improved the quality of life of the public, by saving you long lines at recharge counters and allowing you access to numerous services of information linked to your reloadable city travel card.
You can read about other successful public management improvement practices here.