- What is effective communication?
- Elements of effective communication
- Importance of effective communication
- Examples of effective communication
- Effective communication in companies
- Assertive communication
We explain what effective communication is and what its elements are. Also, why it is so important and some examples.
It is very important that the sender clearly knows what he wants to transmit.
What is effective communication?
Effective communication is one in which the sender and receiver encode a message in an equivalent way. Thus, the message is transmitted successfully: the receiver understands the meaning and intention of the message sent.
To achieve that communication effective it is very important that the sender clearly knows what he wants to convey and is aware of the qualities of the person or people to whom you want to send it in order to formulate the message in the most accurate way possible.
In effective communication, the sender must be - or at least appear - credible to those who receive the message. For this, the key is to show that you understand, that you are an authoritative voice about what is being communicated. At the same time, you must convey it in the best possible way, with clear and precise concepts, so that there are no misunderstandings or misinterpretations.
On the other hand, the message formulated by the sender should not be only rational or only emotional, but combine both dimensions. In this way, those who are not moved by the emotional elements can be convinced by the rational ones and vice versa. But, in addition, it can be a good strategy to grab the attention of the recipient of the message.
Elements of effective communication
The channel is the physical medium through which the message is transmitted.
Within effective communication –as in any type of communication– there are certain elements that compose it. Some of them are:
- Transmitter. The person (s) who produce and send the message.
- Receiver. The person (s) who receive and interpret the message.
- Code. A set of rules and signs that the sender uses to produce his message and that must also be known to the receiver in order to interpret it.
- Channel. The physical medium through which the message is transmitted, which goes from the sender to the receiver.
- Message. The object that is communicated. It is formulated and sent by the sender and received and interpreted by the receiver.
- Referrer. That element, situation or event to which the message alludes or "refers".
- Situation. The context in which the sender transmits his message and in which the receiver receives it. For both, the situation ends up influencing or even conditioning the way the message is formulated and interpreted. The situation may or may not be shared by both.
- Noise. Any type of interference that affects any of the elements that intervene in the communication and that, therefore, end up affecting it. When there is one noise - or several - the communication is not effective.
Importance of effective communication
A well-crafted message can translate into higher sales volume.
The importance of effective communication is clearly seen in the business environment where it can make a difference in promoting productivity but also for teams and human Resources work correctly and in a complementary way.
In the academic field, correctly transmit the contents elaborated in a thesis, for example, it is also relevant for the public to understand what the investigation consisted of and what were the conclusions about.
In politics, achieving a clear and convincing message is the key to capturing votes and achieving consensus when carrying out a measure. Inefficient communication can be unhappy for many of the citizens.
On a commercial level, communication also makes a difference: a well-crafted message can translate into higher sales volume.
Examples of effective communication
Effective communication can take place in different ways or channels. Some examples can be:
- Written communication. Here we can locate a university thesis, in which its author expands on a research previous and comes to a conclusion.
- Oral communication. The speech of a politician can be an example, when he argues why it is necessary to vote him in a public act.
- Gesticulation. By means of signs or gestures, the sender communicates something, for example, where the driver of a car can park and how to do it.
Effective communication in companies
Effective communication is a key tool in motivating staff.
Effective communication is a key tool in motivating staff and making them feel like part of the team.
Also, effective communication helps to generate more horizontal structures where everyone can listen and be heard, which is key, especially for the new generations who are looking for afeedback constant.
Now, effective communication in any organization will always depend on yourleaders, who should be the first to implement it. It is also important that they know which is the best channel for this, as well as the most appropriate time.
When choosing leaders, the aptitudes communication should be very taken into account.
Assertive communication is one that is transmitted clearly. This applies not only to the content of the communication but also to the elements that accompany it, such as gestures and sounds.
Assertive communication, moreover, is always accompanied by empathy by the one who produces it. The idea of assertive communication is to always generate a sincere climate and without conflicts Between the parts.